Our services

TAC Approved Taxi Service

Transport to your treatment appointments on an approved TAC claim, including standing bookings. Call 0460 306 061.

Absolutely outstanding service! The team was extremely reliable, supportive, respectful and helpful throughout our entire time in Melbourne. They were always responsive,…
Sahar Abdelrahman
Excellent taxi service from the airport to Werribee. The driver was punctual, friendly, and professional, and the vehicle was clean and comfortable.…
Rajdeep Singh
We used this taxi service for a trip from Altona to the airport and our return journey, and couldn’t be happier. The…
Sam
Car was ordered for 10:30, arrived exactly on time, suitcase was loaded for me so no lifting :-) Interior was spotless and…
Jimmy J
Travelled from Melbourne Eastern Suburbs to Airport with this outstanding company. From the moment of my online booking to the time of…
M.D. L.
5.0★305 reviews
24/7Every day
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Transport to your treatment appointments

If you have an accepted TAC claim and your transport has been approved, we can take you to your appointments. Most people using this service are making the same journey week after week through a course of treatment, and the point of it is that the trip stops being something you have to think about.

We cover medical appointments, rehabilitation sessions, specialist visits, hospital admissions and discharges, and airport transfers where the travel forms part of an approved claim.

Booking a TAC taxi

Call us on 0460 306 061. A person answers, day or night. We will go through what your claim needs on that call and confirm it before your first trip, so nothing has to be sorted out on the day.

Getting there on time

A treatment appointment is not a flight you can move. Miss a physiotherapy slot and you often lose it, and the next one might be a fortnight out. Your driver is allocated ahead of time and arrives early rather than on the minute. If we are collecting you afterwards, we work to when you are actually finished rather than to a guess, because appointments run over.

Standing bookings for regular treatment

If you attend the same appointment on a regular schedule, we can set up a standing booking so you are not calling every week. Same driver wherever we can manage it, which most people on a long rehabilitation program end up preferring. It also means the driver already knows which entrance you use and where you need dropping.

Vehicles and mobility

Tell us what you need when you book. If you are using crutches, a walking frame or a wheelchair, we will send a vehicle you can get in and out of comfortably. Wheelchair accessible vehicles need advance notice, so give us as much warning as you can.

For case managers and support coordinators

If you are arranging travel for someone else, call us and we will set the whole schedule up in one conversation rather than booking each trip separately.

Questions

TAC Approved Taxi Service questions

What is your phone number for TAC bookings?
Call 0460 306 061. A person answers day or night, and we can arrange the booking on the first call.
Do I have to pay for the trip myself?
If your claim covers the journey, no. Call us and we will confirm how it works for your claim before your first trip.
What appointments do you cover?
Medical appointments, rehabilitation sessions, specialist visits, hospital admissions and discharges, and airport transfers where the travel forms part of an approved claim.
Can you set up regular trips to the same appointment?
Yes. We can arrange a standing booking so you are not calling every week, with the same driver wherever we can manage it.
Do you have wheelchair accessible vehicles?
Yes, with advance notice. Tell us about any mobility requirements when you book so the right vehicle is allocated.
Can a case manager book on my behalf?
Yes. They can call us and set up the whole schedule in one conversation.

Know your fare in under a minute

Upfront price estimate before you book. 24/7 across Melbourne and regional Victoria.